How We Deliver Service
Service relates to the size of your builder. You wouldn’t build your new home without considering its size and how it fits your needs. Size is equally important when it comes to choosing your builder.
Large building companies provide better value through volume pricing and greater guarantees. Small builders can’t be beat for their personalized service: you do business directly with the owner or decision-maker!
Arthur Rutenberg Homes’ unique franchise system ensures you get the advantages of both.
By choosing an Arthur Rutenberg franchised builder, you choose a small builder with large company resources that deliver value. But you don’t lose out on the personal attention you deserve – from that very first handshake to the day you move-in … and for ten years after that.
Our franchised homebuilders offer you
All the Advantages of a Large Company…
The Arthur Rutenberg Homes Plan Collection of award-winning plans is alive in more than 30 fully furnished model homes open throughout Florida and the Carolinas.
Our current Legendary Homes magazine, available at all of our model homes or ordered from our website, offers a guided tour of our model homes – driving directions and what you’ll discover when you get there.
Our elite team of highly experienced architectural and interior designers can help your builder create a new plan for you or modify an existing one to meet your family’s needs.
All our processes are focused on you, the homebuyer – from our rapid quote system to management software system that helps your builder keep things organized, eliminate waste and create value along the supply chain – passing lower prices on to you.
We team up with the best national vendors – such as Carrier air conditioning, GE appliances, Kohler fixtures, Schlage locks and Moen faucets – arranging favorable pricing and increasing our buying power to lower your costs.
Our Design Studios have computer access to help you find any of the products used in our models homes – from paint colors to tile selections to indoor and outdoor furniture – making it easier for you to get exactly what you want.
…with Small-Company Personalized Service
Our builders know you by your name, not your lot number. What’s more, you’ll have their cell-phone number and e-mail address.
Our builders understand that the location of your home should fit your needs, not ours. If you want to build on a lot you own or to shop for another community to better meet your needs, our builders are flexible about location.
Our builders will customize to achieve what you really want in your plan. They are not restricted to predetermined options.
If you live out of town or are otherwise unable to visit your
construction site, our builders keep in touch with you via our extranet, text message or email, sending photos and construction updates every step of the way.
So here’s the bottom line: If there is an issue along the way, the owner of the franchise or building company president who has final say, is available to listen to you and work things out – quickly. You don’t have to wait for a decision to cascade down from higher up.
Get the best of both worlds: benefit from the history experience and size of Arthur Rutenberg Homes, Inc. while enjoying the service you deserve from your independent builder.
We may be big, but we act small.